What You Should Know About Renewing Your Domestic Helper’s Work Permit in Singapore

Your helper’s work permit is about to expire? Don’t worry, it’s easier than you might think, and we’re here to help you every step of the way.

In this guide, we will break down what you need, how to renew, and the common mistakes to avoid, all in a simple, friendly way that makes the whole process be hassle-free.

When Should You Start The Renewal?

Don’t worry about forgetting to renew the work permit, as the Ministry of Manpower (MOM) will send you a renewal notice about eight weeks before your helper’s permit expires. Once you receive the notice, don’t wait too long; that’s your cue to take action! Renewing your domestic helper’s work permit in Singapore early can help you resolve any problems without stress.

What You Need to Prepare?

Before you log in to renew, make sure you have the following quick checklist:

• A scanned copy of your helper’s passport, including any pages that have been amended
• Health insurance (at least S$15,000 annually)
• Personal accident insurance with a minimum annual coverage of S$60,000
• Security bond (S$5,000 for non-Malaysian helpers, sent straight to MOM by your insurer)
• A valid Singaporean address for delivery and the contact information of up to 3 authorised recipients are required if a new card is needed.

Tip: If your helper’s passport is not valid for at least two years, the renewed permit might be shortened!

How to Renew The Work Permit?

The good news is that you won’t have to go to any offices because everything is done online. Easy, right? Here’s how:

• Log in to MOM’s FDW eService with your SingPass
• Fill in the necessary information and attach any supporting documentation
• Use eNETS or a credit card to pay the S$35 renewal fee.
• Once approved, download and print the Temporary Work Permit (TWP)

If a new card is issued, it will arrive in a few business days. Verify that an authorised person is available to accept it.

After Renewal – What Happens Next?

As instructed by MOM, you will either:

• Use the current Work Permit card going forward, or
• Get a new card (in this case, you don’t have to return the old one, just cut it out and throw it away!)

Usually, the new domestic helper’s work permit is good for two years, unless:

• Your helper is older than sixty
• Her passport expires in less than 2 years
• The insurance policy is less than 26 months.

Planning to Renew Her Contract Too?

It is also a good idea to review your domestic helper’s employment contract when you renew your domestic helper’s work permit. Talk to them about:

• Rest days or an updated salary
• Any new requirements for the home
• Expectations for the future

This helps to avoid future misunderstandings by ensuring that you and your helper are on the same page.

Can You DIY the Renewal?

Of course! To avoid paying agency fees, many employers decide to renew their helper’s permit independently. As long as your documents are in order, you can use any of the user-friendly online systems.

But some maid agencies or platforms, such as Bliss Helper, can direct or manage the process for you if you prefer not to handle the administrative work.

Common Mistakes to Avoid

Here are some common mistakes that we always hear about:

• Missing the renewal window (you could get fined or delayed)
• Inaccurate insurance coverage (if the policy does not meet the minimums, MOM would not approve)
• An outdated passport could reduce the length of the work permit
• Ignoring whether a medical examination is required prior to renewal

It is advisable to always check and prepare everything before you request a permit renewal for your domestic helper.

Final Word

Renewing your domestic helper’s work permit in Singapore does not have to be difficult. It can be completed in a few clicks with the correct documents and a little preparation. Don’t forget to renew the contract, renew early, and express you gratitude to your helper for her hard work.

And, if you want a hassle-free process, Bliss Helper is always available to help handle everything for you.

Frequently Asked Questions

Q1: Can I renew the Work Permit myself?

A: Yes, you can! Most employers find it quite easy to do it online through MOM’s FDW eService platform. It saves you money too.

Q2: What happens if I miss the renewal deadline?

A: If the work permit expires before you renew, you will risk incurring late renewal penalties or levy issues. You also might have to apply for a short-term extension but that is only possible under a specific conditions.

Q3: How long does it take for the new card to arrive?

A: If a new Work Permit card is issued, it usually takes within 4 working days after successful renewal. Ensure the authorised person is available to receive it.

Q4: Does my helper need another medical check-up for renewal?

A: Sometimes. Check the renewal notice from MOM. It will notify you if a 6-month medical exam is due. If yes, it must be done before the renewal can go through.

Q5: What if my helper’s passport is about to expire?

A: You should renew her passport before renewing the work permit. If her passport is valid for less than 25 months, MOM may shorten the work permit duration.